Terms


Please read our terms & conditions of sale carefully. They will apply for any order from GORILLABAKES LTD. Please note that by ordering any goods, you agree to these terms.
Please also feel free to retain a copy of these for future reference.
1. This website is operated by GORILLABAKES LTD 13300816

1.1 We are registered in England & Wales under the registration number and our registered office is Flat 1, Kirkpatrick house, Millard Way, Arborfield Green, Reading, RG2 9YP.

 

1.2 Goods displayed on our website can be ordered from us online or through emailing us at info.gorillabakes@gmail.com or by calling our telephone ordering service on 07908638177. If there is anything you do not understand or wish explaining further , please don’t hesitate to raise this at the point of ordering.

 

1.3 The price of goods include collection from either of our collection points. Additional delivery charges within our delivery radius can be discussed either via email or by phone. 

1.4 The goods are subject to ingredient availability. You will be informed if any goods can not be produced and in such an event we would offer you an alternative.

1.5 Please be aware that all our goods may contain nuts or traces of nuts.

1.6 We will always ensure that the prices quoted on our website are accurate at the time you place your order. We will verify prices when we give you your order confirmation.

1.7 Prices are liable to change at any time, but any changes made will not affect orders where you already have your order confirmation.

1.8 Making a complaint, we welcome any form of feedback to help us improve the service we offer. if you want to make a complaint please contact us at info.gorillabakes@gmail.con or by calling 07908638177

1.9 We will try to resolve any disagreements quickly and efficiently. We endeavour to respond to all complaints within 14 days. We will keep you informed as we handle your complaint and we will in most cases be able to resolve this fully for you within 30 days.

1.10 Claims may be reduced or rejected if we have not been given an opportunity to put matters right.

1.11 All rights, including copyright, trademarks, names and logos used in relation to our website are owned by or controlled for these purposes by us. Nothing in these terms confers on you any license or right under any of our trademarks, names or logos or those of any third party.

1.12 The content of our website is and remains our property

1.13 Applicable laws require that some of the information or communication we send to you should be in writing. When using our site, you accept that communications with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website.

1.14 For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

1.15 All notices given by you to us should be given to us via email at info.gorillabakes@gmail.com

1.16 We may give notice to you at either the email or postal address you provide to us when placing an order.

1.17 Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter.

1.18 In proving the service of any notice, it will be sufficient to prove,in the case of a letter, thats such letter was properly addressed, stamped & placed in the post and, in the case of an email, that the email was sent to the specified email address of the address.

1.19 We may change these terms without notice to you in relation to future sales and you should therefore check the website prior to each order to ensure that you have read and understand the current version of our terms.

1.20 a person who is not party to these terms shall not have any rights under or in connection with them under the contracts (rights of third parties) act 1999.

1.21 If you are not happy with the way we deal with any disagreement and want to take legal proceedings, you must do so in England.

1.22 These terms will be governed by English law.

The www.gorillabakes.co.uk website is operated GORILLABAKES LTD, Millard way, Arborfield, Reading, RG2 9YP. If you have any queries please contact us on 07908638177